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Welcome back my friends this is Lindsay And I am back at you with another daily Work from home job lead for you now this One is a very well paying it is going to Be on the customer service sign but if You have a great customer service skills This one might just be for you just a Little disclaimer I do not work for any Of these companies I simply share what I Find online so I don't have any Additional information outside of what's Included in the job description and of Course always do your own research on Companies before giving your information To any of them so I have included this Company's Glassdoor page linked it down Below in the YouTube description box Along with this application page if You're interested in applying today's Job lead is from the company handshake Now handshake is hiring a senior edu or Education support specialist this is Remote for my United States folks only But they are looking for someone to work Closely with their customer support and Cost customer success teams to provide Highly customized support and drive down First response times so you're going to Be motivating and empowering a team of Hard-working University support Specialists you'll help Provide support To handshake customers as well in a high Volume support environment using Web-based and phone requests via
Internal ticketing Systems phone Zoom or Other different support tools you'll Handle escalations in complex and Sensitive issues with their high stake Customers you'll provide internal Enablement and support for Cross-functional teams you'll be tasked With prioritizing assigned tickets based On urgency and SLA you will assist with Making a plan of action during the times Of unexpected volume spikes or backlogs They do ask that you be available during Business hours eight hours a day for Internal and external escalated phone Calls with their users meetings daily Team or company Communications and all Of that now as far as what they're Looking for it does not look like they Require any kind of a college degree They're looking for someone who can Serve as an expert on all areas of their Product for customers somebody who can Complete projects and deliverables on a Task someone who takes initiative to Identify areas for strategic and Operational Improvement and of course Somebody who can use email and slack can Be a great communicator now if that is You pay for this position is anywhere From a 55 250 a year all the way up to Eighty five thousand dollars a year they Also offer great benefits including a Home office stipend during your first Three months to get your workspace up
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And going that's going to be 500 and They also give you two thousand dollars A year to develop your learning skills And training now again like I stated Their glass door page will be linked Down below so you can go research if you Would like all right if you've made it To the end of this video I want to say It thank you so so much for watching and Supporting me as always please feel free To leave in the comments anything Specific that you're looking for you can Include your education and experience I Do read those and keep that in mind and I'll be back really really soon with More work from home job leads just for You