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Welcome back my YouTube friends and Family this is Lindsay and I am back With another work from home job lead for You this one is dealing with all kinds Of billing helping get people refunds And credits to their account where Needed the company is a form stack they Have 89 reviews on Glassdoor with a 3.9 Out of 5 star rating as always this Glassdoor page a plus of the job Description page if you're interested in Getting that application in or doing Some additional research and reading Some of the reviews on the company are Always in the YouTube description box Below this video but formstack is hiring A billing of customer support specialist Now this is remote for my United States Folks only it is a full-time salaried Position but formstack is looking for a Billing customer support specialist to Help contribute to their team and Company goals by providing timely Billing support you'll be be the primary Point person for incoming billing Support Crest request via email and Support I don't know what support means If that's like support tickets or if That means phone they do not Specifically State anything about being On the phone I'm assuming the majority Of this is going to be non-phone through Email or chat or some kind of support Tickets you'll perform a daily billing
Task like preparations of refunds and Credits you'll issue invoices you'll Process customer account charges you'll Respond to their billing inquiries and Help them update their billing Information probably cards that they Have on file you'll communicate Complexities in a clear and concise way That is easy for the customers to Understand you'll work in a fast-paced Environment and meet and exceed their Inbound ticket quotas you'll assist in Monitoring past due customer accounts And you'll help when you don't have a Billing things to do maintain the Written or video process access a Documentation like the FAQ section now They are not requiring any kind of College degree for this position just Somebody who is fluent and written and Spoken English they want somebody who Has one to three years of experience in Customer service on specifically doing Billing or collections someone who has Experience working particularly with Software as a service billing of course You got to be highly organized and have The ability to multitask now they are Paying anywhere from forty five thousand Up to 55 000 a year for this position And they're offering a bonus of up to Five percent of your salary of course They also offer a standard benefit Package that includes Health dental
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Vision 401K paid time off they're also Giving you the most up-to-date Technology including a company issued Mac computer that is already loaded with The latest software and other tools so This is perfect for someone who wants to Work from home but doesn't have a home Office set up all right if you have any Suggestions on things I could do Differently things I could improve on How I could make these work from home Job leads more helpful to you please Leave that down below in the comments Also feel free to leave anything Specific that you're looking for thank You so so much for watching and Supporting me and I'll be back really Really soon with more work from home job Leads just for you
