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Welcome back my friends this is Lindsay And I am back with another work from Home job lead for you this one is a very High paying customer service job however This one is in the technical field but If you are a technical person the Company sap is hiring a customer support Specialist now they are looking for Someone to work the day shift however They're looking for someone to work Thursday through Monday so you will have To work the weekends on this it is a Full-time remote job they are Specifically looking for someone to work Thursday through Monday at 7 A.M until 4 P.M eastern time so if you're outside of The Eastern Time Zone you'll have to Convert that to your time zone to see if Those hours will work for you this is For the United States only but sap is Running cloud-based products and Solutions and so you will be a customer Service rep for those technical needs You'll receive client inquiries through All kinds of different channels Including their web portal chat email And of course phone regarding product Functionality or problems you'll Research with the client and try to Fully diagnose the issue and develop Solutions for them you'll communicate Issues with internal groups so that they Can be escalated and resolved you'll Effectively manage expectations that are
Set with the customers and of course You'll logically diagnose and resolve a Basic to intermediate technical issues And to determine resources required to Resolve those issues now they are Looking for someone who is able to be on Call during some holidays and some Weekends for emergency issues but Because this is working in the technical Field which is probably why it pays so High they are looking for someone who Has a preferred bachelor degree in a Technical field or equivalent experience So you don't necessarily have to have The bachelor degree if you have enough Experience but they are putting those in The front of the line who do have a Bachelor degree they're looking for Someone who's familiar with customer Service for supporting a software Solutions someone who has one or more Years troubleshooting software or Hardware issues someone who has one or More years in a role interfacing with The customers and you must be able to Obtain the customers required a public Trust security clearance so it looks Like some kind of a background check Will be done above that they're looking For someone who can think logically plan Prioritize and be analytical if you do Have those technical skills of course Pay is dependent on the experience you Bring to the table and your location
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Pays anywhere from forty three thousand Dollars a year all the way up to 96 000 a year all right if this job lead Was not for you that's okay please feel Free to leave in the comments anything Specific that you're looking for I am Always reading those and keeping that in Mind I want to say thank you so so much For watching and supporting me and I'll Be back really really soon with more Work from home job leads just for you