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Welcome back my friends this is Lindsay And I am back with another daily work From home job lead for you this one is Going to be mostly non-phone sending Emails we are gonna dive on in just know The links to everything I share are Always in the YouTube description box Below this video today's job lead is From the company Loom now they only have 68 reviews on Glassdoor they have a 3.3 And a 5 star rating as always I suggest You do your own research on any company Before giving them your personal Information but Loom is hiring a Customer service Advocate or they call It CX Advocate this is remote for my United States folks only this customer Support is going to be mostly through Email slack and social media so it says You'll be responsible for supporting the Customers through email through zendesk Slack and social media you're going to Help them resolve any issues they Encounter with the loom platform while Proactively finding ways to enhance Their Loom experience so you'll be Developing customer relationships that Promote retention and loyalty you'll Help customers through all of those Channels that I just mentioned it says Occasionally you may have to do a live Zoom video with the customers to to Ensure they are successful with the Product you'll troubleshoot and support
Inquiries and quickly identify any Issues and raise them with relevant Stakeholders you'll be actively Monitoring engaging additional support Channels such as those of social media Channels and providing assistance Whenever Loom customers Partners our Teammates are seeking help now they are Not requiring any kind of college degree For this position just one year of some Kind of a customer service experience Somebody who has experienced delivering A great support with curiosity empathy And that advocacy for the customer's Experience see they want that person That'll go the extra mile for the Customer they're looking for somebody Who has experienced with zendesk or some Kind of equivalent support platform Someone who is a self-starter and has Great time management skills now they Are offering a standard benefit package That includes medical General Vision 401K paid time off they do say they have A home office and Technology Reimbursement however they don't say how Much that is and of course the final pay Was not listed in the job description And will have to be discussed at the Time of the interview but I always try To find an estimate for you to see if Even applying is worth your time and as Far as the glass door goes they estimate That a customer experience Advocate at
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Loom makes anywhere from forty eight Thousand dollars a year all the way up To fifty two thousand dollars a year now Something real quickly on a glass a door Is that these are people who have either Worked for loom in the past or currently Work for loom and they give a Glassdoor Their salary and job title so that is How Glassdoor is collecting this Estimated salary information all right If this job lead was not for you that is Absolutely okay please feel free to Leave in the comments anything specific That you're looking for I do read those And keep that in mind when I am Searching for job leads to share thank You so so much for watching and Supporting me and I'll be back really Really soon with more work from home job Leads just for you