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Foreign Welcome back I hope everybody's doing Good today I'm doing great and I'm back With another job for you guys and this One right here is coming from the Company Ross Mortgage and they're Currently seeking a mortgage loan Support specialist and this is going to Be a good opportunity for those of you Who have experience in this field let's Go ahead and talk about the estimated Pay and according to Glassdoor this job Does have an estimated pay between 65k And 75k per year of course that is an Estimate you will have to get the exact Pay from the company you will be Providing tier one support for the Empower users at Ross Mortgage and you Will manage help desk tickets in a Timely manner and ask appropriate Questions and use knowledge to diagnose And resolve loan application issues with Empower and Associated systems you will Respond to empower user questions via Phone email and chat and document Customer interactions and remediate Fixes for the issues and follow up with Users to ensure issues are resolved and Escalate Advanced issues to the IT team Gonna also provide feedback on user Trends or training opportunities and you Must have a high level of expertise of Mortgage origination and mortgage Process two years plus of mortgage
Experience is required you must have Excellent communication skills and Strong technical skills two years of Loan origination system experience is Required Empower experience is preferred Self-management and be able to work Efficiently and independently and able To work under pressure and right here is The application for this job it doesn't Look to be too long at all so of course If you're interested in applying check Out that link in the description bar Make sure to leave any questions or Comments below and as usual I thank you Guys so much for watching I'll see you On my next video and good luck to those Who apply for the job