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Happy Friday my friends this is Lindsay And I am back with another part-time Work from home job lead for you I know a Lot of you are looking for part-time Work this one is going to be part-time 1099 contract role up to 30 hours per Week however this is going to be for the Daytime hours they're looking for Someone who can work in between daytime Hours of 8 A.M to 5 p.m mountain Standard time so if you're outside of That time zone you will have to convert Your time zone of course if you're Interested in applying I do have this Page where you can put that application In as well as their glass door page Linked down below but the company predna Is hiring a customer Advocate now this Is only partly going to be on the phone I will explain in a minute for the United States only now the contract is Going to run from April of 2023 to June Of 2023 with an option to extending from July through September but predna is a Company in the education space they're On a mission to empower Learners they Help run micro schools where small Groups of kids meet often in someone's Home and own their own education but They are looking for someone to do Customer support initially you're going To respond to initial customer inquiries Through support tickets in HubSpot so That is going to be non-phone a shared
Ticket management inbox and pipeline You'll be referencing documented Processes to support the customer Request you'll prioritize their Inquiries needs and collaborate and Refer to support requests and other Teams appropriate per documented support Escalation so if you can't answer their Question you'll escalate it up and then Where the phone piece comes in is Eventually you'll start communicating With customers via text and phone in a Shared web-based system called just call It's like a zoom video conferencing as Needed to understand and help them Understand each platform so it is a half Non-phone half on the phone so you're Not on the phone taking inbound phone Calls you those Zoom calls you'll be Scheduling or making outbound to them You'll use technology and online tools To process and interpret that customer Information and of course you're going To provide clear friendly and Encouraging written communication to Convey prompt compassion and accurate Information now they are not requiring Any kind of college degree from this Position they are looking for somebody Who's at least one year of experience Working in Customer Support someone Who's proficient at technology skills And using computers and zooms you've got To be a problem solver with great
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Communication skills and because this is A part-time position you do have to have Your own internet access as well as Computer now they did not list pay for This position final pay will have to be Discussed at the interview when I look Up pay estimates on Glassdoor that is Just an estimate for you to kind of Gauge maybe what the company is paying Based on what other people are saying They're paying and give you an idea if You want to apply or not I always say That if they don't list the pay in the Job description that the actual pay is Going to have to be discussed at the Interview however if you're just curious A full-time it looks like customer Support Advocate at prednut makes Anywhere from forty nine thousand Dollars a year to sixty five thousand Dollars a year don't forget to take into Account that this would be a part-time Position all right as always if you've Made it to the end of this video I want To say thank you so so much for watching And supporting me please feel free to Leave in the comments anything specific That you're looking for I do read those And keep that in mind and I'll be back Really really soon with more work from Home job leads just for you