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Welcome back my friends this is Lindsay And I am back with another work from Home job lead for you now unfortunately This one is only for my United States Folks only but if you're interested in Applying the links to the application Page that I'm going to share is in the YouTube description box below this video But today's job lead is from the company True work now true work runs a service That helps people verify income and Employment data on other applicants so When you go to rent an apartment or many Other things that we do in life other People that maybe were renting the Apartment from they want to verify that We can afford the apartment and that we Do work where we say we work they are Hiring a customer support a specialist Now this is working at tickets but they Are looking for someone to work the Schedule of 8 A.M to 5 PM Pacific Standard Time Of course it's a hundred Percent remote from home but they are Hiring within the United States so if You're outside of the Pacific state Standard time zone you will have to Convert your time zone to those hours to See if that'll work for you but they are Looking for someone to help manage the Pipeline of inbound inquiries you'll be Required to solve 50 to 60 tickets a day While making sure slas are met on time You'll also be participating in
Proactive customer Outreach programs With the focus on reducing customer Issues over time you're going to Organize and keep track of internal Procedures to help facilitate scale you Effectively communicate internally with Different teams to gather information Necessary to help support the customers On the true work platform you'll raise Issues about the appropriate supervisor When you have information that is Confusing or you need help and of course You'll self-manage your workload Throughout the day to make sure that you Accommodate High incoming volume via Phone email and chat because it says That you're going to solve 50 to 60 Tickets a day I'm going to assume the Most of your volume is going to be from The email in chat but of course you'll Have to ask that and clarify that at the Time of the interview now of course They're not requiring any kind of College degree it's always a nice to Have but it is not required they are Looking for someone who can be dedicated To providing world-class customers Service someone who has high standards For themselves and can thrive in a Fast-paced environment of course you Have to have a great communication Skills you have to be highly disciplined And organized and be a multi-tasker and Of course they want somebody who will
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Prioritize a security because you are Going to be dealing with people's Financial information but if this sounds Like something for you their pay range Of course is always dependent on Location and experience but they pay Anywhere from 16 an hour all the way up To twenty one dollars an hour and of Course they offer a standard benefit Package that includes medical dental Vision paid time off in 401K all right If you've made it to the end of this Video I want to say thank you so so much For watching and supporting me as always Please feel free to leave anything Specific you're looking for in the Comments I do read those and keep that In mind I'll be back really really soon With more work from home job leads just For you