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[Music] Foreign [Music] Hi everybody welcome back I hope Everybody's doing good today I'm doing Great and I'm back with some more jobs For you guys and these jobs are going to Be coming from the company Zen business Okay and we're going to be talking about Two jobs today we're going to start off With their web services agent this is a Remote full-time job so let's talk about The estimated pay the closest thing that I could find to the web services agent Is their customer service rep and According to Glassdoor that job pays Around 58k a year as I always State this Is an estimate you will have to get the Exact pay from the company but let's go Ahead and get straight into the details This is going to be a full-time job and You will be working a schedule between 8 A.M to 8 PM Central Standard time and You're going to assist customers with Phone chat and email inquiries regarding Website products services and Technical Support questions and you will be Maintaining a high level of Professionalism with customers and Working to establish a wild experience With each interaction you're going to Troubleshoot website domain and email Connections internally with third Parties and assist customers with
Navigating the website editor and Business email platform and you're going To also update customer information Within Salesforce during and after each Contact and be comfortable working with Multiple systems throughout the day and You will need to maintain satisfaction Ratings based on criteria set by Leadership so they want you to have a High school diploma or GED a minimum of One year of customer service or tech Support experience in a contact center Or other service environment website Design and support experience is Preferred and a history of proven Experience effectively prioritizing Workloads to meet objectives is also Preferred you will need to have Experience with Salesforce or other CRM Applications and excellent interpersonal Communication skills and be comfortable With a fast-paced changing environment So they will give bonus point points if You have knowledge of DNS Administration Experience with Google file stream doc Sheets and Adobe DC and Mac OS and G Workspace knowledge is a plus okay and So let's move on to the next job and We're going to be talking about their Collection specialist I wasn't able to Find any pay for this job but let's get Into the details of this one you will be Developing and executing strategies to Reduce churn and improve customer
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Satisfaction and you're going to Negotiate with customers to renew Service and retain business you're going To follow up with clients with overdue Accounts and Implement effective Collection techniques you're going to Also build positive relationships with Customers and you do need to have a GED Or high school diploma with this job as Well and a minimum of three years of Customer service or tech support Experience in a contact center or Another service environment you do need To have strong conflict resolution Skills and have the history and proven Experience to effectively prioritize Workloads to meet objectives experience With sales for or other crms and also Excellent interpersonal communication And these shops do have a pretty quick Application so of course if you're Interested in applying you can find the Links in the description bar if you guys Have any questions or any comments feel Free to leave those below and you know I Wish you the best of luck thank you so Much for watching and I'll see you guys In my next video
