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Foreign [Music] Welcome back to my channel I hope Everybody's doing good today I'm doing Great it's the first of February my Birthday is this month so this is always A good month for me but anyway we're Going to go ahead and talk about a new Job lead today and this one right here Is coming from the company Team snap Okay and they're looking for a customer Experience specialist to work full-time In the US let's go ahead and get into The important details and this company Does hire from Most states but they do Have certain states that they don't hire From I'm showing them to you guys on the Screen right now so unfortunately if You're in those States you won't be able To apply for this job and they're going To provide you with some great benefits They're going to provide you with a home Office allowance and a monthly stipend For health and wellness so definitely go Ahead and check out the full list of Benefits When you apply for the job okay So getting into the details with this Job you will be delivering a wow Customer experience through slack email Chat and phone so you won't just be on The phone which is always good you'll be Assisting internal and external Customers and taking ownership of Customer issues to discover root causes
Solve problems and provide feedback to Your manager on product and policy gaps You will provide collaborative support To internal partners and peers through Slack and knowledge sharing and you will Test the newest features and products Before they go live to the customers Providing feedback and sharing Suggestions you will be maintaining Performance metrics including Productivity customer happiness scores And attendance and you will need to have A positive attitude and also they're Saying experience providing support at TeamSnap now of course you're not going To have that experience because you've Never worked for this company so that's A bit weird but they also want you to Have the ability to navigate customer Issues and internal tools seamlessly and An excitement to help customers find Solutions and identify their best Experience excellent communication Skills verbal and written and high Performance as a CX agent okay so you Will get bonus points if you're located In the Pacific time zone or willingness To work Pacific time zone hours prior Experience in a saas or technology Startup environment and experience as a Parent coach or participant in Recreational Sports if you do not have All of that experience they still Recommend that you apply and this job is
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Going to pay between 21 and 23 an hour Of course that's based on experience Your location and skills as well okay so Let's take a look at the application for This job it isn't too long so of course If you're interested in applying you can Find the link in the description bar you Guys know that I wish you the best of Luck make sure to leave any questions or Comments below and as usual I'll see you Guys in my next video thanks for Watching
