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Welcome back my friends this is Lindsay And I am back with another work from Home job lead for you the links to Everything I share if you're interested In applying are always in the YouTube Description box below this video but Today's job lead is from the company Lamps Plus they're the nation's largest Lighting retailer like lamps lights for Your house all of that thing probably Some chandeliers for over the kitchen Table they are hiring a remote customer Support specialist one thing I want to Point out about this job right off the Bat they have a big bolded that they're Actively seeking candidates that reside In Arizona Florida Georgia Idaho North Carolina Nevada Oregon Texas or South Dakota but all the way down at the Bottom it says they're interested in Every qualified candidate who is Eligible to work in the United States so I do believe that they hire throughout The United States but they're really Interested in people from these state Okay so if you live in one of these States you will get to the front of the Line they are offering a fully paid Training program that's conducted Virtually through webinar training will Last four to six weeks but they are Looking for somebody to handle their Incoming emails and tickets on all Customer related inquiries order changes
Status updates cancellations with an Empathy and focus on solving any Customer issues so this it does sound Like it is going to be mostly non-phone With those emails and tickets however it Does talk about in the job requirements Being able to multitask talk on the Phone and type notes at the same time so There is a possibility that you will Have to pick up the phone and talk to Customers from time to time they're Looking for someone to handle all Customer concerns and present on Lampsplus.com in a positive light you're Going to try to prevent customer returns And ensure customer retention by making Negotia associations that are reasonable With the customer you'll demonstrate Self-confidence and that exact desire to Go the extra mile for the customer from A to Z to create a positive customer Experience you will also help maintain Standards set forth but the company Quality assurance program making sure That the highest level of service is Provided while demonstrating Improvements when necessary so it is Just a straight customer service but it Is mainly through email and tickets with Some phone work possible they want Somebody who has a minimum of one year Customer service or some kind of Administrative experience or a retail Background if you've ever worked in a
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Retail store someone who has great Communication skills great typing skills The ability to multitask and they're Looking for somebody who's available to Work evenings and weekends with Saturdays and Sundays now unfortunately They did not not list pay in this Position final pay will have to be asked At the time of the interview we'll get To my estimate in a minute but they are Offering a full benefit fit package that Includes medical dental vision pay time Off of 401k they do have a 3.2 start Rating on Glassdoor and previous people Who've worked for as customer service Reps at Lamps Plus have the salary Pegged anywhere between thirty six Thousand dollars a year and forty four Thousand dollars a year that would be 17 To 21 dollars an hour all right if You've made it to the end of this video I want to say thank you so so much for Watching and supporting me as always Feel free to leave in the comments Anything specific that you're looking For I do read those and keep that in Mind and I'll be back really really soon With more work from home job leads just For you
