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Foreign Welcome back to my channel I hope Everybody's doing good today I'm doing Great and I'm back with another job for You guys and this is going to be another Job that you guys are gonna love because There is no talking you will just be Listening to recorded calls okay so I Did a video like this last week and Luckily I was able to find another job Like this within a few days time so the Job is coming from the company athletic Greens and they're currently looking for A customer happiness quality support Specialist this is a full-time job you Can work from Miami or you can work Remotely and with this job right here You're going to be evaluating email chat And phone conversations of customer Happiness Representatives gonna Summarize your findings and recommend Solutions to management for individual And systematic or process improvements You're going to also work in conjunction With leadership and the training team to Identify training needs and you're going To facilitate coaching sessions with Customer happiness representatives to Ensure service standards are being a Achieved and exceeded regularly who will Actively participate in quality review Calibration sessions with leadership and Or other operational stakeholders to Ensure consistency and evaluations and
Feedback for continued skill development Are achieved kind of continuously Evaluate processes and procedures and Review and advise on the methods Necessary to improve operations you're Going to also assist in Special Projects Or assignments as needed by the business So you must speak fluent in native English and have a minimum of two years Experience in a similar role within a Call center environment excellent verbal And written communication exceptional Listening skills attention to detail Technical ability and the ability to Thrive in a fast-paced environment you Must be comfortable speaking in small or Larger audiences when providing feedback You're going to get a 100 remote working Environment and you're going to also get Insurance coverage 401k and also you're Going to get a company laptop and a home Office budget and in terms of the Application and it is pretty quick not Going to take you long at all and if You're interested in applying for this Job you can find the link in the Description bar if you guys have any Questions feel free to leave those below And as usual I thank you guys so much For watching I'll see you in my next Video and good luck to those who apply For the job