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Welcome back my friends this is Lindsay And I am back with another work from Home job lead for you this one is Exciting because it is a non-phone Customer success manager position and I Think the manager is what makes it such High paying if you've worked in customer Service jobs for a long time if you've Racked up years and years of customer Service experience you've a fine attuned Your customer service skills and you've Even been known to train new hires as The seasoned employee if you haven't Been growing those customer service and Leadership skills over the years Management is where you need to look Supervisor management roles they are High paying but use the same skills that You've been honing for years now so We're gonna dive on in I do just want to Note this position is hiring both remote In the United States and in Canada Canada has a different application page This one is will say remote us I do have A second page linked down in the YouTube Description box and it'll say remote Canada so make sure depending on your Country that you are on the correct page The job descriptions are absolutely the Same on both the company Unity again is Looking for a customer success manager For their parsec division so they are Looking for somebody to own and engage With a portfolio of 300 plus customers
Using scalable channels such as email Surveys webinars in-app messaging in-app Onboarding Etc so all of these non-phone Communication channels you will own a Supervised and report on the customer Help and other critical metrics you'll Be developing and implementing End-to-end scaled programs for Onboarding engagement renewal and Expansion outcomes you'll proactively Onboard customers with driving success a Deployment and Adoption of the parsec Product books and offerings you also Identify risk and opportunities in your Portfolio and establish success plans With the customer needs in mind Now that you're not requiring any kind Of college degree they're looking for Someone who's proven experience in Customer success or customer life cycle Marketing customer experience or similar Roles so some kind of customer service Experience someone who has proven Success in achieving a renewal and Expansion to targets someone who has a Great analytical skills and they are Looking for someone who has experience In using different communication Platforms such as Marketo HubSpot Etc And they want somebody who has a strong Personal drive and initiative now of Course a salary was not listed in their Job description so again I did a little Bit of digging on glass door and a
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Customer success manager at Unity makes Anywhere from a hundred and twenty nine Thousand dollars a year all the way up To 226 000 a year so again it pays to be in the Supervisor management leadership role Goals if you've gotten years of Experience of customer service under Your belt as always if this job lead was Not for you that's okay please feel free To leave in the comments anything Specific that you're looking for I do Read those and keep that in mind when I Am out here searching for job leads to Share I want to say thank you so so much For watching and supporting me and I'll Be back really really soon with more Work from home job leads just for you