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Welcome back my friends this is Lindsay And I am back with another non-phone Work from home job lead where you just Have to listen to customer service calls And interactions and grade them and Provide feedback they are hiring a Worldwide let me know in the comments Down below if you like job leads like This but of course as always everything I share is a link down in the YouTube Description box below this video the Company is I Visa now I've shared this Company on my channel before they are Online travel visa check you can find Information about visas when you want to Travel to different countries they help You get everything going so you can Travel with the correct documents and Know what you need to have they do come Very highly rated at a 4.4 out of 5 star Rating on Glassdoor please note though They only have 11 reviews from people Who have worked with them so not a lot Of reviews however they are hiring a Customer service monitor quality Assurance now this again is remote Worldwide one thing to quickly note Since it is worldwide pay is always Dependent on location and experience They do not list the pay in this job Description but they are basically Looking for somebody to make sure their Customer service interactions hit those Quality points they're trying to hit so
You'll monitor this customer service Interactions and then you'll rate them On a level of quality according to Established goals by the team so they're Going to give you a grading rubric to go By you're going to provide feedback and Coaching to improve the experience given To their users from the customer service Team you may also have to help assist in Agent training on new products and good Practices support and quality and Customer experience analysis development And Improvement plans now they are not Requiring any kind of college degree Just somebody who's passionate about Customers and providing extraordinary Customer experience someone who is Pathetic and a great communicator you Have to have advanced English skills Great attention to detail and you have To know how to use Google Suite or Microsoft Word all right if you found This job lead or any job leads that I Share helpful please give this video a Thumbs up like button because that does Give me direct feedback as always feel Free to leave in the comments anything Specific that you're looking for I do Read those and keep that in mind thank You so so much for watching and Supporting me and I'll be back really Really soon with more work from home job Leads just for you