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Welcome back my YouTube friends and Family this is Lindsay and I am back With another daily work from home job Lead for you today's job lead is from The company handshake they have 208 Reviews on Glassdoor with a 3.3 out of 5 Star rating as always the links to this Glassdoor page and the application page If you want to apply for this job are Always in the YouTube description box Below this video but handshake is hiring A support specialist now this is a Contract role this is remote for the United States so as a contract role this Is going to be temporary they say it's a Six-month contract with the possibility Of contract extension and you're also Going to be a 1099 employee versus a W-2 Employee I do believe now they do have Some State restrictions they can hire in These states I will have this page Linked again in the YouTube description Box and I'll have this up on the screen For just a second but I am not going to Read all of these states out sometimes I Do in my videos but there is a lot of States listed but it does say you can Work Monday through Friday 8 A.M to 5 P.m in your time zone so they are going To let you work in your own time zone Depending on the state you are in now This is going to be a customer service Role so you will have to do a little bit Of phone work but the majority of the
Job is actually answering online tickets Through ticketing systems and emails it Says you'll work 40 hours per week During business hours providing amazing Email and phone support to the handshake Customers via their internal ticketing System now it says your day will consist Of 90 of the job is resolving questions Above so technical issues for the Program feedback and general inquiries That customers have you'll generally Solve 10 to 30 tickets a day and five to Ten phone calls a day 8 it says note Email and phone tickets involve highly Technical troubleshooting workflows Building and troubleshooting of custom Reports and providing tailored and Personal responses so they want somebody Who can build those loyal relationships With the customers but your phone volume Is going to be low at five to ten calls Per day you also use app demo Environments and troubleshooting tools And help center tools to find solutions To those attack issues so you'll be both A support specialist and an experienced Consultant for those handshake platform Users now they are not requiring any Kind of college degree for this position That just a one year experience in Customer service tech support or some Kind of call center role they want Someone who has ability to learn a Technical tools and Concepts quickly
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Someone who can work as a team has great Communication skills a passion per Problem solving and who is a a critical Thinker now pay for this position is a 25 an hour and they offer great benefits Including health benefits 401K paid time Off they're also going to give you a 500 Dollar home office stipend for you to Spend during your first three first Three months to set up your home office All right as always if this job lead was Not for you that's absolutely okay Please feel free to leave in the Comments anything specific that you're Looking for I do read those and keep That in mind thank you so so much for Watching and supporting me and I'll be Back really really soon with more work From home job leads just for you